Friday, December 17, 2010
Premium Soymilk still two days to get a replacement bad business.
<P> Now many businesses in order to expand product sales, to take a variety of promotions, including gift promotion is the most effective means of promotion. .But many businesses and consumers do not understand, if the gift of poor quality, consumers can still claim. .</ P> <P> 9 22, the Office of the Yang Zhanhua rich in the "eleven" golden weeks ago, taking advantage of the occasion of a promotion the store, a home appliance center in the county purchased a fully automatic washing machine, .value of 1,800 yuan. .After the purchase of a washing machine, shops presented a certain brand of Soymilk. .Yang was very happy to pull home washing machines and soya. .Two days after use, soybean milk is not a sudden turn, the repair shop to get a check and found that the electrical coil in the connected electricity. .If you want to repair, it must be to replace the coil, material Fei Jiawei repair costs to spend over 120 yuan. .Although the gift may still feel pained Mr. Yang, who then found the store, requiring a new Soymilk replace it. .Person in charge of the store looked Dumou damaged soybean milk, and Yang said soybean milk are gifts, the store is not responsible for returned, two days before Soymilk can also say normal use, absolutely no quality problems, must be due to .use of improper operation of the process that led to the damage. .Yang argue that there is no violation of rules, a soybean milk quality problems, the store should be responsible. .Two different opinions on the spot to argue with. .Yang was very angry, it will matter to Zhanhua Consumers Association complained. .</ P> <P> CASE staff to understand the basic facts, shopping for gifts that do not bear the responsibility for the quality problem statement can not be established. .Because the mall is not an unconditional gift items to consumers, feed is a kind of gift promotions is to attract additional consumers to purchase goods and preferential terms, or for the purpose of selling goods. .And the value of gifts of goods into the total price has been, after deducting the value of goods and gifts there are profits after, that gift is paid by the consumer, the consumer and shopping malls rather than the trading relationship between the gift .relationship. .Since consumers pay the price premium for the same commodity, shopping malls to be responsible for the quality of gifts. .The patience of the CASE staff persuasion and education, the mall was finally replaced as Mr. Yang with a new brand of high-quality soybean milk. .</ P>.
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