Holiday sale put on 400 coat get money waiting for you to play telephone

"In my impression, ' 400 ' phones are the big company's customer service hotline, I didn't expect to cheat even with ' 400 ' phone.

Ms. Wang "public" 400 "phone call back ticket, deceived. At the same time, many household electrical appliance enterprises after-sales service hotline have been "400" phone "fortress". Reporters found that abounds on the Internet at all levels of the "400" telephone agents, they prefer to have a "400" number, in this case, "400" phone easily by unscrupulous elements, become deception of props. City police departments to heighten the awareness of the "400" customer service phone scams.

■ Police advise

Guard against three "400" scam

"Some people at the beginning of the phone to 400 that is safe, this is in fact a mistake.

"As far as the public security organs of civilian police," 400 "phone is a lot of enterprise's external service calls, and the public as to the" 400 "phones don't know let cheat drill loopholes. Police departments that currently involves the "400" customer service phone fraud cases mainly has following several types:

Fu-tickets scams.

Individual criminals phishing well-known travel Web site that posted the "400", when the victim after the phone call, criminals will lure victims in ATM machine for transfer in accordance with the requirements to obtain money from the victim. Er online shopping scams. The same fake famous shopping website, and publish price information to "400" customer service phone do cover, when the victim wishes to purchase the goods, the criminals lure victims through similar "Alipay" form of third-party online payment platform, requiring customers to purchase price into the suspect accounts. Rong purchase tax rebate scams. Lawbreakers through illegal channels gets injured owner of personal information and license plate information, using "400" customer service phone user telephone, that the countries on its purchase of vehicles with rebate offers, need after criminals that will refund into victim accounts, lure victims in accordance with the requirements for transfer in the ATM machine.

Experiencing dial "400" phone ticket fraud 800 Yuan

In many people's eyes, to "400" three numbers at the beginning of the hot line has always been a big companies and big brand symbol, but the study found that "400" is by unscrupulous elements, become deception of props.

"I didn't expect to cheat even with ' 400 ' phone. Ms. Wang is a "public recall refund ticket fraud, very angry.

Last month, Ms. Wang friends help relatives in the online purchase of a flight from Shanghai to Dalian ticket, only relatives could not have temporary boarding, let Ms. helped put the King Air.

Ms. Wang has never made a purchase online air tickets have no refund a ticket. But when she purchased tickets on the Internet search site, inadvertently entered into a travel agency Web sites. Ms. Wang has a website called on to "400" at the beginning of the phone, the other attitude quite good, said to be able to refund. Someone let Ms. Wang has its own bank card to the Bank, as they tell her instructions, the tickets will be able to return to her card. "At that time, I set ticket as soon as possible, and not the ' 400 ' phones are the regular phone, didn't think it would be deceptive. "Wang said that, in accordance with site staff instructions, she found the ticket money will never return to, but less Cary 800 Yuan. Aware of the deception, Ms. Wang's friends help her to log on to the official website of the airline discount tickets, call help her successful refund. Press repeatedly call Ms. Wang dial to "400" at the beginning of the phone, but failed to get through.

It is understood that in recent years, similar to "400" phone tax fraud has spread, means changing also.

A small portion of the public in the fall after the transfer, and remembered to verify, but it is too late.

Survey of six "400" service is classified as a "Cottage"

Home appliance after-sale maintenance, as an extension of product sales, in recent years gradually as valued by consumers.

But journalists on TV, washing machines, refrigerators and other electrical appliances product after-sales service investigation found that some enterprises of after-sales service hotline has been "fortress". The fortress of after-sales service hotline number is beginning with "400", and the official flag of the confusing consumers. The old fortress hotline for consumers, it also undermines the reputation of formal enterprises. Press search a well-known household electrical appliance enterprises in Dalian after-sales service hotline can be found up to six versions of the "400" at the beginning of the hotline. Phone, the other is that they are official authorization. Thanks to the brand appliances national service hotline verification, reporter confirmed that several are not the official point of maintenance.

A brand appliances staff are reminded that consumers want to identify yourself to find a repair is the official, you can call the brand's national service hotline or log in to the brand's official website, to determine the authenticity.

Consumers can also choose to directly go to the place where you purchased your product, the maintenance of the product.

Tracking pay money can run, monitor the difficult

Industry insiders told reporters that although operators to "400" phone cards more strict, and a "personal users may not go through", but in fact, there are a great deal of Internet at all levels of the "400" telephone agents, as long as a few hundred dollars to provide identity cards, flowers, two or three days to have a "400" number.

Because the identity information may give false, once you have taken, together with a certain degree of difficulty in tracing.

It is understood that the current number of communication operators have special handling "400" telephones departments will provide dedicated personnel on-site service, and would need ready business licenses, corporate code certificate and legal representative ID card for staff identification.

In addition, some agencies will also be able to handle the "400" phone service, so that these firms also need business licenses and other related documents?

A claim to be able to handle all kinds of "

400 "phone Web site customer service said, the company's business license, duplicated documentation of identification card of the offer to each other instead of opening fee, minimum monthly rent payment 60 January to apply for a" 400 "telephone, payment can be opened after a working day. And can be "400" phone-bound in the mobile phone, anytime, anywhere. The reporter that they could handle the relevant license, who said that he could be, the appropriate modifications, "If you do not have a license, you can use our, numbers you use, your license information when before replacing it. ”

Industry sources, the current "400" phone through operators and agents will be able to process, and can be used throughout the country, number resources are owned by different carriers in all, therefore, in the supervision on certain difficulties.

For the monitoring of existing problems, there are legal profession believes that responsibility also in operators. Due to the carrier holds the "400" telephone number resources and the operation of the business, when to use this service more deception incident, the carrier should have the related responsibilities and take remedial measures to strengthen the supervision of the source, do not let "400" phone become criminals profit shortcut.