Aspire one difference trade-in allowances into smoke

1 October this year, Mr. Lee in three mile OM suning appliance store bought a washing machine, participated in the shopping arcade of the trade-in.

In the invoice register names, their smooth and his name to be registered as "Ken Wu" (after), and ID card's name is "Li Wu", cause you can't enjoy the benefits of $ 150. Yesterday, he told 12345 government service hotline reflects this.

According to Mr. LEE, he thought ID number can be on the line, as the name may not be very important, so their names in the register when they didn't really care.

However, it is this difference between the words, cause he can't get the subsidies, but when he wanted to return to their old washing machines, but was informed merchants cannot be returned because the old washing machine has been sent to the designated waste electrical treatment plant for processing.

Reporter yesterday to suning appliance at the public complaints about the situation of Mr. Lee.

The service staff told the reporter, Mr. Lee is 12 October for drag-and-machine. If you are a drag-and-one-on-write wrong, she can and headquarters contact, to Mr. LEE for a certificate of compensation, as far as possible; however, if the invoice name wrong, it is impossible for the subsidy, because invoice cannot be re-opened, and in accordance with the provisions of the national unified suning appliance, invoices, drag-and-machine single registration information must be on and the card information, to obtain subsidies with valid documents. According to Mr. Lee said that he himself is the name of the invoice to write wrong. Therefore, suning stores cannot give preferential benefit.

In addition there are some consumers do not know, in the purchase of appliances invoices on name must belong to a local account, otherwise you won't be able to process.

This reminder to trade-in of consumers, in participating in this event, they must first shopping service personnel Advisory good activity details and requirements, in addition to registration information, it is necessary to pay attention to careful check to ensure that the information and match the information on the card, in order to ensure their timely and smoothly to subsidies.