Sea licensing semi-automatic washing machine 5 months unrepaired

Bought a washing machine with a half-year, 6 months to find manufacturers maintenance results to November haven't repaired.

Live in Hangzhou West Road of Mr. Xu recently because of the washing machine, annoyed.

Drag the four months of the washing machine or unrepaired

Mr. Xu in January of this year in Hangzhou, West of the supermarket to buy a signpost in the Taiwan Strait, but semi-automatic washing machine to the month of June the pumping function of washing machine is suddenly unavailable, so Mr. Xu telephoned sea washing machine repair shop in Hangzhou, the maintenance department sent home after that washing machine viewed pump parts is broken, there are no parts that cannot be repaired, to say a few days.

A few days later, Mr. Xu went on to call for the maintenance department.

As a result, the answer is that the maintenance department has not repaired sea licences washing machine, you need to contact the manufacturers themselves.

Subsequently, Mr. Xu can only own links Ningbo sea electric appliance co., Ltd.

Manufacturer customer service staff said, both sides about the good times, people come and repair will be arranged. However, Mr. Xu and his family under an appointment time waited a day, no wait for maintenance personnel.

But Mr. Hsu can only call the manufacturers again, at which time distance first on-site maintenance is three months.

Manufacturers that will be sent for on-site maintenance. However not incidentally, maintenance personnel on-site when Mr. Xu is not at home. After Mr. Xu has never received a phone call maintenance personnel.

New Maintenance Department staff this two day on-site maintenance

Complaints received from Mr. Xu, reporter contacted the Ningbo sea electric appliance co., Ltd.

Manufacturer customer service staff that specific to and local repair shop and told a reporter Hangzhou current maintenance department.

Journalists in accordance with the manufacturers to provide call the past, Hangzhou Platinum Jiadianweixiubu of Chen's staff to understand the situation of Mr. Hsu said that Mr. Xu after contact is a previous repair shop, the original maintenance department because maintenance time is too slow, often customer complaints, so the manufacturers in the maintenance Department shortly before the revocation of the authorization, and new to Hangzhou Platinum Jiadianweixiubu, the maintenance Department officially began in August of this year receive sea washing machine repair operations.

May be this convergence of work did not do well, leading to Mr. Xu of washing machines had been maintained.

After the reporter coordination, Hangzhou Platinum Jiadianweixiubu staff promised, will tomorrow on-site to help Mr. Xu to solve the problem.

Mr. Xu expressed satisfaction with the results.